Frequently Asked Questions
We have tried to answer the most frequently asked questions below. If you don't see your question please feel free to contact us.
General Questions & Information
iPhone Questions
Android Questions
General Questions & Information
We are excited to announce that DiabloGolf members will now have the opportunity to join DiabloGolf’s new golf clubs licensed to use the USGA Handicap System. We have worked hard to provide our members with this enhancement to make the higly rated Handicap App for smartphones even better. Our new clubs will offer golfers more flexibility in the events they can play and are licensed nationwide by the USGA.

DiabloGolf Press Release.

The USGA and XYZ Media, Inc., the owner of DiabloGolf (http://www.diablogolf.com), have amicably resolved a lawsuit and beginning in March 2013, DiabloGolf will be creating Type 3 Internet-based golf clubs (as defined in the USGA Handicap System Manual) with the ability to issue a USGA Handicap Index to qualifying club members. Qualifying club members may use a valid Handicap Index in the manner set forth in the USGA Handicap System Manual.

Going forward, our Recreational Handicap will no longer be offered. We will now be following the USGA Handicap System to provide computation to clubs in order to compute your USGA Handicap Index. You can read the USGA Handicap System Manual here.

Score Minimums
The USGA requires a minimum of five scores to be entered before providing any handicap index.

Revision Dates
The USGA Handicap Index is reviewed and revised on the 1st and 15th of each month

Conforming Golf Clubs
DiabloGolf will assist golfers seeking to joing a golf club that is licensed to the USGA Handicap System. DiabloGolf automatically places members into the clubs that are within 50 miles of them.

Peer Review
Golf clubs licensed to use the USGA Handicap System must offer "reasonable and regular opportunity to play together. A handicapping committee reviews all scores, members playing at least 3 scores with other members, and members playing in at least 1 club-sponsored events per year. It also requires all members to provide the Club with proof of identification.

We encourage members to save paper and use their Android or iOS app to show their Handicap Index. Golf Handicap Cards and Score History can be printed by going to My Diablo and click the Print Handicap Card link in the DiabloGolf Club Information section.
Current members can rest assured that score histories will remain unchanged and transfer directly to the new DiabloGolf Golf Clubs licensed to use the USGA Handicap System.
Check out our new DiabloGolf Guide.
If you were a member of a club utilizing the GHIN computation service and discontinue your membership and/or join a new DiabloGolf golf club licensed to use the Handicap System to issue a USGA Handicap Index, your USGA Handicap Index will be issued thorught the new DiabloGolf golf club. In addition to assisting golfers with the creation of golf clubs licensed to use the Handicap System, DiabloGolf also offers computation services.
The website and mobile applications will continue to work as they did before only scores will not be submitted to GHIN, it will be submitted to the DiabloGolf computation service.

New members are welcome to signup for DiabloGolf services to replace their current GHIN membership.

You can import your scores from GHIN by going to My Diablo and click the Import link in the DiabloGolf Club Information section.
DiabloGolf users can delete scores here by long pressing a score on your Android device, or by swiping a score (right to left) on an iOS device.
Just use this form to contact us. We update scorecards on a daily basis in the order requests are received.
You can reset your password by going here.
You can find our Privacy Policy here.
You can find our Terms and Conditions here.
iPhone Questions
The easiest solution is to just reset your user information on the phone and sign in again. To do so go to the main Settings icon on your iPhone, scroll down and locate DiabloGolf and turn on the Delete Golfer Info option. When you launch the app again it will prompt you for your email and password and reload all your information. Note: All your score information is stored on the DiabloGolf so no scores will be lost in this process.
Android Questions
The easiest solution is to just reset your user information on the phone and sign in again. To do so go to Settings->Applications->Manage Applications->DiabloGolf->Clear Data. When you launch the app again it will prompt you for your email and password and reload all your information.

Note: All your score information is stored on the DiabloGolf so no scores will be lost in this process.

If you are still having issues you can send us your log file by pressing menu on the login screen or by going to the Report Issues section in the Golfer Info.